Seniors – If you or someone you know is being subjected to abuse, neglect or exploitation, contact JCAAA for emergencies 24 hours a day at 1-800-852-8036.

Personal Care Services

The Personal Care Service is only authorized for those consumers whose primary need for “hands on” personal care are at a higher level of care. This level must be reflected in a care plan, which must be established beforehand. In addition, some degree of or amount of personal care must be provided during each home visit. The services that must be provided include: bathing, dressing/undressing, feeding, toileting, grooming, transfer, ambulating and assistance with reminding to take medications. These kinds of activities are considered primary. Other types of services that are provided under personal care service are considered secondary.

Secondary services include: incidental or supplemental home maintenance tasks (laundry, shopping, or housekeeping). Again, the primary need for personal care must be established and be provided in some fashion during each visit by the providing agency.