Seniors – If you or someone you know is being subjected to abuse, neglect or exploitation, contact JCAAA for emergencies 24 hours a day at 1-800-852-8036.

Protective Services

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Protective Services is a service that is set up to investigate any report of elder abuse. Elder abuse is physical abuse, emotional abuse, sexual abuse, financial exploitation, neglect and any other form of mistreatment. In order for a Protective Service case to be started, the consumer must meet the following criteria:

  • At least 60 years old
  • Cannot perform or obtain services necessary to maintain physical or mental health
  • has no responsible caretaker at the time of the report
  • is at imminent risk of danger

A caseworker will then be assigned to the Protective Service call to investigate the report and to try to help the individual by getting them the help they need.